Caroline County Public Schools uses an online form (no paper!) to update student information through the PowerSchool Parent Portal. The process typically takes less than five minutes per student, and allows families to verify that all of the student’s data is correct and provide updates for any important data that has changed. This process replaces the old paper form sent home in previous years.
Please note: If the student’s address has changed, proof of residence will be required. This may be uploaded through PowerSchool or provided directly to the school. Also, the Student Information Form is only available early in the school year. Basic changes to contact information may be made through PowerSchool.
Online Student Information Update FAQs (also available on the CCPS website):
How do I get started?
Visit carolinecps.powerschool.com and log in to the PowerSchool Parent Portal. (You must log in via a browser, not the app.) From the Parent Portal:
- Select the student you wish to update along the top.
- Select the Student Information Update form icon on the left side for 2021-2022.
- Agree to the terms and conditions.
- Select ‘Begin Form’.
What if I don’t have a Parent Portal account?
Contact your child’s school or email [email protected] to get the information you need to create your parent portal account.
I can’t remember my login for the PowerSchool Parent Portal.
If you aren’t able to retrieve your login credentials using the “Having trouble signing in?” link on the Sign In page, please contact your school directly for assistance logging in to the Parent Portal.
What if my student’s information has not changed?
Every student’s form must be verified and/or updated yearly because of the required health information.
Do I have to answer all the questions?
No, but some questions are marked ‘Required’ and must be answered before you can submit your form.
What if I make a mistake?
- If you would like to make a change prior to submitting the form, you can either navigate back to the page using the “Prev” and “Next” buttons.
- If you are on the Review page select the underlined field.
- If you have already submitted the form you will need to contact your student’s school so they can make the changes for you.
I’ve completed the form; now what?
Once you have finished entering your information select ‘Submit’. This will send all of the information you’ve entered to the school. If you cannot select this button, you will need to make sure that you have answered all required questions.
What if I have more than one student in the district? Do I need to do this for each child?
Yes, you will need to provide information that is specific to each child. We recommend that you complete and submit one form and then start another. This will allow you to ‘snap’ (or share) selected family information, which saves you time.
Help! I’m having technical difficulties.
For technical support, visit our PowerSchool Community help center or click ‘Help’ from any form page.